Telecounseling

How do I increase my admissions counselor bandwidth?

Amplify the voice of your institution with teleCONNECT, enrollmentFUEL's telecounseling solution. Our call center solution was developed to support colleges and universities and to make it easy for enrollment management professionals to add telecounseling to their communication flow.

Our enrollment experts will develop scripts, provide training, and monitor quality. We can help with calling campaigns for many purposes, including:

  • Sharing information on financial aid and answering questions
  • Pre-awarding scholarship calls
  • Inviting students and their families for a visit or an open house
  • Generating applications and deposits
  • Supporting intentions campaigns
  • Spreading the word about a new program or initiative
  • Communicating with students about missing information – allowing your internal resources to focus on relationship-building calls instead of transactional details

If you’re looking for a call center to support your enrollment goals, enrollmentFUEL has the right team and the right approach.