Telecounseling
How do I increase my admissions counselor bandwidth?
Amplify the voice of your institution with teleCONNECT™, enrollmentFUEL's telecounseling solution. Our call center solution was developed to support colleges and universities and to make it easy for enrollment management professionals to add telecounseling to their commFLOW™.
Our enrollment experts will develop scripts, provide training, and monitor quality. We can help with calling campaigns for many purposes, including:
- Sharing information on financial aid and answering questions
- Pre-awarding scholarship calls
- Inviting students and their families for a visit or an open house
- Generating applications and deposits
- Supporting intentions campaigns
- Spreading the word about a new program or initiative
- Communicating with students about missing information – allowing your internal resources to focus on relationship-building calls instead of transactional details
If you’re looking for a call center to support your enrollment goals, enrollmentFUEL has the right team and the right approach.